Niamh King

Senior PMO Analyst, Pets at Home

Niamh is the Senior PMO Analyst at Pets at Home, where she operates across the Change Delivery Team, providing support in the governance and assurance of project delivery and resource management. With a keen focus on data-driven insights, Niamh has spearheaded the development of the team's portfolio dashboards and self-serve reporting functionalities that have improved reporting speed and accuracy. 

Niamh is a recent graduate passionate about embracing technology to drive continuous improvement and promote adoption across the team. She is committed to continuous learning, empowering her team to stay ahead of industry trends and best practices.

Session: Pets at Home: The PMO journey so far and what’s next

The Pets at Home PMO was established in 2020 following an ‘AHA moment’ from the Exec. We’ve gone from ‘we can’t call it PMO, its Change Governance’ in 2020, to ‘why is the team called Change Governance, when its PMO?” in 2024?

In this session we’ll talk about the successes and challenges of maturing our Portfolio Management from the PMO perspective. We explain how by using a collaborative approach with other functions we have established and embedded a Change Delivery Lifecycle and, matured project assurance, resource management and reporting to meet evolving business needs. We’ll share our updated PMO vision for 2024 and our plans and ambitions for the PMO for the next 12 months and how we are planning to achieve them.